Start with less information
Begin with the browser name, page address and a short description. If more information is requested, understand its purpose before deciding whether to supply it.
Browsing and voluntarily supplied information
Reading a page and putting your identity in an email are different events. During ordinary browsing, technical device, browser or connection information may reach web infrastructure. This page does not give unverified assurances about a specific analytics service, cookie list or retention period.
If you email, the sender address, subject, text and attachments form part of the communication. Reporting a broken link usually needs only the page address and a description. Do not attach identity documents, full bank statements or other people’s personal information.
Account passwords, one-time codes and confidential payment numbers do not need to be emailed. Hide them in screenshots before sending. If you become concerned about information already sent, identify the message date and explain the change or removal you are requesting.
Keep control over what you disclose
Ask about retention and access
Ask a specific question if you need to know how long an earlier communication is kept or who receives it. This page does not promise automatic deletion or a fixed period.
Clear a shared device
Do not leave personal email open on a public or borrowed device. Check attachments and downloads, remove unnecessary local copies and sign out of your email.
Privacy requests
Send privacy questions to [email protected]. Give the approximate date of an earlier message and identify the information concerned without sending the sensitive document again. Clearly describe any correction or removal request; this page does not guarantee resolution within a fixed time.